From first contact to long-term relationship
CRM
Manage leads, customer communication, opportunities and follow-up from one complete customer view.
Capabilities
What you can do with CRM.
A practical overview of the main capabilities.
Lead management
Capture new contacts and companies and record relevant interests.
- Lead registration
- Company information
- Product or service interest
- Lead scoring
Customer communication
Link emails, calls, notes and documents to leads and customers.
- Communication history
- Email tracking
- Notes and documents
- Contact timeline
Opportunities
Manage deals with value, probability and expected close date.
- Pipeline
- Expected value
- Sales stage
- Deal history
Activities and tasks
Plan follow-up and assign actions to yourself or colleagues.
- Tasks and deadlines
- Calendar
- Team assignment
- Collaboration
Automation
Automate recurring commercial actions and follow-up.
- Email campaigns
- Lead distribution
- Workflows
- Triggers
Reporting
Monitor funnel, conversion, expected revenue and team performance.
- Sales funnel
- Conversion
- Forecasting
- Team dashboards
The process
From start to result.
Capture new contacts
Prioritise and qualify
Create and manage the opportunity
Build the relationship
Convert to customer
Benefits
Why CRM in Astans?
Higher conversion
Systematic follow-up helps turn more opportunities into customers.
Time savings
Automation takes over repetitive commercial actions.
Complete overview
A 360° customer view supports better decision-making.
Team efficiency
Better collaboration and knowledge sharing across sales.
Ready for the next step?
See this process in a personal demo.
We demonstrate the workflow using your own organisation, roles and process.